FollowUpBoss

Updated 13 days ago ​by Frans Leys

GETTING STARTED GUIDE: How to set up a new connection? 
ALL FEATURES EXPLAINED: All our features/functionality explained in detail - no app-specifics.

FollowUpBoss is a CRM developed for the real estate industry. This lead management tool gives you on-the-go access to your entire database. Its essential functionality including smart lists, action plans, and automated lead distribution will tackle manual data entry and allow you to focus on closing those deals!


Supported FollowupBoss Integrations


Authorizing FollowupBoss


For FollowUpBoss, We need your API key which you can find under 'My settings'. API access is available for all FollowUpBoss users. When you click 'Authorize FollowUpBoss', a pop-up window appears that visualizes where to find this information in FollowUpBoss.

Don't worry, though, we treat your data securely with absolute confidentiality!

If you already authorized FollowUpBoss in the past or in any other PieSync integration, you'll be able to skip this step and choose from your CONNECTED ACCOUNTS.




[IF] Supported Conditions/Filters

By default we'll sync any contact from your FollowUpBoss list of contacts (section "People"). You can choose to have PieSync only sync a subset of these:

  • (does not have) TAG (to specify)
  • (not) OWNED BY ME (= user that authorised FUB)
  • OWNED BY 
  • SOURCE
  • STAGE (Buyer, Closed, Contact, Hot Prospect, Lead, Nurture, Past Client, Pending, Seller, Sphere, Trash), 
  • a filter on FIELDS, including CUSTOM FIELDS

[THEN] Supported Conditions/Filters

When you are syncing contacts into FollowUpBoss, you can choose to have specific actions take place:

  • ADD TAG
  • REMOVE TAG
  • update CONTACT FIELDS, including CUSTOM FIELDS


Default Field Mapping



FollowUpBoss contact records offers default fields to store contact information. Depending on the other app you're syncing with, a default mapping to those fields is proposed. This could look like this, on the left, Google, on the right, FollowUpBoss.

If you are expecting some FollowUpBoss fields to appear here and they are not, it is likely the other app does not support this field by default and they will have to be custom mapped.

PieSync syncs the default name field(s) that come with the apps. Sometimes they have a different structure in both apps you connect. E.g. first and last names are separate in app A and joint in one field in app B. In the background, PieSync joins first and last names together from app A to B and separates them again from app B to A. Our algorithm is smart about which part it updates in app B




Customizable Field Mapping



This feature allows you to create custom mappings, defining which contact fields should be kept in sync between your applications, including standard and custom fields. Want to know more about setting up custom fields in FollowUpBoss? Find out here!

The customizable field mapping is set up and shown in the white part below the default field mapping in the configuration. You can add an unlimited amount of mappings and remove, enable/disable them anytime. More information on Customizable Field Mapping.





Additional Options

Syncing Deletions

When available, PieSync detects your deletions in app A of your sync and adds a tag/folder/list/group/...(app dependent) in app B, named 'PieSync Trash'. We choose not to automatically delete the deleted contacts on the other side, as we want to empower you, the end user, with taking the final decision on whether to delete the contacts forever, or to restore them. The 'PieSync Trash'...tag/folder/list/group/...(app dependent) allows you to do a double check before doing any unwanted damage with just a small manual action. 

PieSync syncs deletions two-way between Google Contacts and Follow Up Boss. This functionality is not available in any other FUB integrations we support. 

Syncing Unsubscribes 


When you have this feature enabled in the dashboard, PieSync detects your unsubscribes on one side of your sync and adds a tag/folder/list/group/...(app dependent) on the other side of the sync, named 'PieSync Unsubscribes'. You can then manually check this new subset of contacts, to see if you actually want to unsubscribe them there as well.  We choose not to automatically unsubscribe or delete the unsubscribed contacts on the other side, as we want to empower you, the end user, with taking the final decision on whether to delete the contacts forever, or to restore them. The 'PieSync Unsubscribes'...tag/folder/list/group/...(app dependent) allows you to do a double check before doing any unwanted damage with just a small manual action.


The availability of these additional options is app and connection dependent. More Information about Syncing Deletions HERE and Syncing Unsubscribes HERE.
Thanks to the feedback we have already received, we created a list of popular apps that we’re going to work on very soon. By voting them up in our pipeline, YOU decide which connectors we’ll release first. If you don’t see your app on the list or need any further help, drop us a line - support@piesync.com. 
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